Kios77 Terms and Conditions — Online Gaming Platform Usage Rules

Introduction and Acceptance of Terms

Welcome to kios77 — Malaysia's leading online gaming platform. These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and kios77 ("Company", "us", or "Platform"). This Agreement governs your use of the website, mobile app, and all services offered by kios77.

By registering an account, accessing the platform, or using any kios77 service, you expressly confirm that you have read, understood, and agreed to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, please cease using our platform immediately.

Kios77 reserves the right to update or amend these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being posted on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Eligibility and Account Registration

To register and use kios77 services, you must meet all of the following eligibility requirements:

• Aged 18 and above on the registration date
• Residing in a geographic region permitted by kios77
• Have full legal capacity to enter into a binding agreement
• Has never had an account closed by kios77 previously due to a terms violation
• Not on an active self-exclusion list

Each individual is only permitted to hold one (1) active account only at kios77. Holding multiple accounts is a serious violation of these terms and will result in the closure of all related accounts and forfeiture of all balances and bonuses without compensation.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, email address, and phone number. kios77 reserves the right to verify your identity at any time through a KYC (Know Your Customer) process that involves submission of valid identification documents.

Deposits, Withdrawals and Financial Transactions

Kios77 supports a variety of deposit and withdrawal methods suited for players in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, and local bank transfers. All financial transactions are processed using 256-bit SSL encryption to ensure data security.

Withdrawals will only be processed to a bank account or digital wallet registered under the same name as your kios77 account. This is an important security measure to prevent fraud and ensure your funds reach the right hands. kios77 reserves the right to hold withdrawals until the KYC process is fully completed.

Kios77 does not charge any processing fees for standard deposits or withdrawals. However, your bank or digital wallet provider may impose their own charges that are beyond our control. Please check with your bank or wallet provider for more information on any applicable fees.

Bonus and Promotion Terms

Kios77 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to wagering requirements and specific terms stated on the Promotions us. The following are general principles that apply to all types of bonuses:

• Welcome bonus is only available to new members making their first deposit
• Each bonus carries a wagering requirement that must be met before a withdrawal is permitted
• The maximum wagering limit when using bonus funds is RM 20 per round or the value stated in the relevant bonus terms
• Bonuses cannot be transferred between accounts or directly exchanged for cash
• Kios77 reserves the right to withdraw or cancel bonuses at any time if there is evidence of misuse
• Only one active promotional bonus is permitted at a time unless otherwise stated

Kios77 uses an advanced detection system to identify abnormal betting patterns aimed at manipulating bonus conditions. Any such attempt will result in bonus cancellation and possible account closure. We encourage all members to play fairly and enjoy bonuses as intended.

Game Rules and Player Conduct

Kios77 provides a fair and secure gaming environment for all members. To maintain the integrity of the platform, all players are required to comply with the following rules when using the kios77 platform:

• Play privately using your own account only — sharing or lending your account to others is strictly prohibited
• Not to use any third-party software, bots, automated scripts, or other tools to influence game outcomes
• Not to manipulate, hack, or attempt to exploit any vulnerability or error in the platform's system
• Not involved in any form of collusion with other players to gain an unfair advantage
• Report any technical errors or incorrectly credited bonuses to the kios77 support team immediately

In the event of a technical error in a game or winnings resulting from a system error, kios77 reserves the right to void the relevant transaction and restore the balance to its original state. Game outcomes generated by an audited Random Number Generator (RNG) are final and cannot be disputed.

Account Closure and Self-Exclusion

Kios77 members have the right to close their own account at any time by contacting our customer support team. Before closure, ensure all pending withdrawals have been processed and there are no active bonus balances.

Kios77 also provides the option of self-exclusion for members who feel they need a break from gaming activities. This option is available for 24 hours, 1 week, 1 month, 3 months, 6 months, or permanently. During an active self-exclusion period, your account will be inaccessible and you will not receive any promotional communications from kios77.

Kios77 also reserves the right to close or suspend any member's account without prior notice in the event of:

• Violation of any term in this document
• Suspected fraudulent activity or money laundering
• Providing false information during registration or KYC
• Ownership of multiple accounts
• Attempts to manipulate the system or abuse bonuses

Liability Limits and Disclaimer

Kios77 provides its platform on an "as-is" basis. We strive to ensure the service is available at all times, however we do not guarantee that the platform will always be free from technical disruptions, scheduled maintenance, or circumstances beyond our control.

Kios77 is not liable for any indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including but not limited to:

• Financial losses due to internet connection disruptions or issues with the user's device
• Gaming losses arising from fair and random RNG outcomes
• Unauthorised access to your account resulting from your own negligence in safeguarding your password
• Transaction processing delays caused by the member's bank or payment provider

Kios77's maximum liability to any member under any circumstances is limited to the total amount deposited by that member within the 30 days prior to the claim being made.

Privacy and Data Protection

Kios77 values your privacy. All personal data collected during the registration process and platform use is processed in accordance with our Privacy Policy in detail. By using the kios77 platform, you agree to the collection and processing of your personal data as described in that Privacy Policy.

Kios77 uses high-level data encryption to protect all members' personal and financial information. Your data will not be sold or shared with third parties without your consent, except as required by law or for legitimate payment processing purposes.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws applicable in the jurisdiction where kios77 operates. Any dispute arising from or in connection with this Agreement shall first be resolved through an amicable negotiation process between both parties.

If negotiations are unsuccessful within 30 days, the dispute will be resolved through binding arbitration in accordance with the applicable rules. The arbitration decision is final and binding on both parties. Until the dispute is resolved, you are required to continue complying with all terms of this Agreement.

For any enquiries or complaints regarding these Terms and Conditions, please contact the kios77 customer support team via live chat on the platform — we are available to assist you 24 hours a day, 7 days a week.

Responsible Gaming — A Shared Responsibility

Kios77 believes that healthy gaming starts with awareness and self-control. We provide a range of tools and resources to help members maintain healthy and responsible gaming habits. Visit the Responsible Gaming for full details on the self-control tools available.

As a kios77 member, you also have a responsibility to ensure your gaming activity stays within healthy limits. Gaming is for entertainment purposes — not as a primary source of income or a way to resolve financial problems. If you feel that gaming is starting to negatively affect your daily life, please use the self-exclusion tools provided or contact a relevant support organisation.